Wedding
Terms & Conditions

Our promise to you

We will be contactable throughout your planning process, to ensure your dream menu comes to life. Starting with your initial plans, we will arrange a meeting to discuss what you have in mind and how we can cater for your needs. We will explain the options that we offer, helping you create your personal menu. We are not limited by our menu, so your ideas are welcome. These can be as creative as you wish. Our coordinators will always be an email away for any questions, providing advice along the way. You will have a designated events coordinator and a team on the day to prepare, serve and be a helping hand when you may need us. 

Orchard wedding policy

Prices are based on a minimum of 50 adults for your wedding breakfast and an additional 30 guests for evening food (unless stated otherwise). Children's menu supplied on request. Smaller parties will be priced separately. Should there be any reduction in numbers or change to the menu selections, timings or significant increase in raw ingredient prices, we reserve the right to increase prices or apply a service charge.

We are not liable for any food provided by external parties.

Your venue

We are named caterers at a range of different venues; we are more than happy to venture out. This is subject to the below: you undertake to provide adequate kitchen space and tabling for food preparations. Additionally, good, clean water supply (into kitchen area) and adequate electric power (typically a 30Kva generator for a hot sit down meal). If the chosen venue is a marquee, (see below) or does not have a kitchen, you are responsible for providing a commercial kitchen space.  Failing this, a kitchen supplement charge may be applied if we do need to setup our own kitchen space. For a marquee function, we would normally require a service tent of 20’ x10’ depending on number of guests and type of event.  

Please get in touch at enquiries@orchardcatering.co.uk if you would like to discuss kitchen requirements in more detail. We are happy to travel to cater for your wedding, however additional charges may apply.

Tasting day

We recommend our couples have a tasting day prior to their wedding day, this enables their final menu choice to be made. We offer these at £50.00 per head to our couples, however if you go ahead and book with us this will be taken off your final balance.

This can be payable via bank transfer prior to our scheduled tasting days. Unfortunately, our tasting days cannot be held at our unit, although we do schedule these in at the start and end of each year. Please be in touch for these dates.

Payment Payment schedule

A non-refundable deposit of £500.00 is payable within 2 months to secure the date of your function. By paying this, you agree to our terms and conditions illustrated in this document. A 50% invoice will be issued 6 months prior to your function, leaving your final quotation balance (less deposit & 50%) to be paid 14 days prior to the function date. Final numbers and pre-order and dietary requirements are to be supplied to us no later than 21 days before. The final account balance will be due 14 days before your date, however any reduction in numbers after this point will not be refunded.

Additional Charges

Any items hired on your behalf, (e.g. Table linen, glassware and crockery) is the responsibility of the client. Orchard Catering’s team will assist in clearing away and packaging of such items – but these are ultimately your responsibility. Our Quote includes a £50 hire charge deposit, therefore if after your event we have recorded no loss or damage to hire, we will refund this deposit to you.

Payment details

Bacs payment details will be detailed on each invoice sent to you. This includes your deposit.  Unfortunately, we do not take card payments over the phone, we do apologies for any inconvenience this may have. Cancellation Charges Cancellations must be confirmed in writing.  

9 months before - Deposit  
6 months before - Deposit & 50% 
Less than 14 days before the event- Full Amount.

Postponement

In any instance you may need to postpone your wedding (illness, government guidelines, personal issues), we ask you to tell us at your earliest convenience. We will work with you based on your individual case if this does occur. Please get in touch with our events team if you do have any questions.   We will do our utmost to arrive on time to carry out our duties. In case of extreme weather conditions or circumstances outside our control, we accept no liability.